Business VoIP

 

Cohere's Broad Exchange (BxS) Business VoIP telephony service is the most simple, powerful, reliable and scalable voice solution in the market today.  In just a few short days this hosted PBX can help you increase  employee productivity, provide better customer service, simplify IT operations, reduce costs, and re-establish  confidence in your enterprise communications.

Give your employees access to the most powerful business telephone system around with features they’ve never dreamed of while simplifying life for your IT staff.   Save money by consolidating network connections, eliminating complex on-site PBX equipment and bundling all your data, internet, local and long distance into one simple “per-seat” price.  Easily scale your infrastructure up or down as your business changes with one quick call to Cohere.

"We want you to sleep peacefully each night knowing your communications system is backed by the most advanced engineering and personalized support imaginable."

Benefits 

1. Reduce Capital and Operational Costs

2. Simplify Technology Administration

3. Improve Employee Productivity

4. Provide Better Customer Service

5. Regain Confidence in your infrastructure

 

Reduce Capital and Operational Costs

• Eliminate On-site PBX– Fully hosted solution provides advanced phone system features like voicemail, automated attendants, and call forwarding, without the need for complex on-site PBX and expensive maintenance, expansions and upgrades

• Reduce Carrier Fees – Our converged network solution allows you to consolidate circuits, more efficiently use bandwidth and reduce fees.

• Unlimited Local & Long Distance - Cohere offers unlimited local and long-distance calling – including international calls!

• Free On-Net Calling – All calls between your Cohere’s Broad Exchange (BxS™) VoIP connected offices and remote workers are free.

• 100% Scalable - Scale your business simply and cost effectively by adding or reducing the exact number of phone extensions and features you need with a quick call to Cohere's Customer Care.

 

Simplify Technology Administration

• Eliminate Equipment– Cohere eliminates complex Because there is no equipment to maintain and support, and since Cohere provides full support from your desktop to your final calling destination, you can rest assured that you've simplified at least one area of your business.’

• Consolidate Network Architecture – As a converged solution Cohere provides all the connectivity you need for voice, data and video over one connection so you don’t have to deal with multiple vendors.

• Point & Click User Control – Advanced features like call forwarding, simultaneous ring, voice-mail to e-mail are easily access through a web portal or toolbar application.

• Administrator Portal - Moves, ads and changes are easily accomplished through an administrator web portal or a quick phone call to Cohere's customer support.

 

Improve Employee Productivity

• Unified Messaging – Consolidate employee messaging – voicemails, e-mails and faxes in a single inbox reducing unproductive administration time.

• Voicemail-to-Text (V2T) – Speech recognition technology converts voicemails into text and allows employees to access, respond or share them via any Internet connection - desktop, laptop or handheld devices. 

• eFax – Send and receive faxes directly from your e-mail client, improving security, reducing response times and freeing employees from the fax machine.

• Remote Access – Give employees access to the full features of your phone system whether in satellite offices or home offices, anywhere, any time.

• Advanced Features - Such as VoiP Call Recording for (SOX) Sarbane-Oxley Compliance and Push-To-talk or Barge-In are all features that can be made available with a Cohere Business VoIP system.

Provide Better Customer Service

•  Simultaneous Ring – Stay in touch with your customer’s needs, improve responsiveness, and never miss a call.

• SalesForce.com Integration – Quickly handle incoming calls with profile pop-ups and rapid registration of new callers within the application.

• Virtual Office – Create a local presence anywhere and receive "virtual" office numbers with full dynamic functionality, giving the image of a single, physical location and the look and feel of a corporate giant.

 

Regain Confidence in your Infrastructure

•  Precision Engineering - Cohere's patented, custom engineered network design ensures real-time applications such as voice and video, have priority over traditional data.

• Quality of Service – Cohere provides enterprise-grade Quality of Service (QoS) to guarantee voice quality, all on one invoice.

• Security and Reliability – With fully redundant geographic hosted server locations in New York and carrier-class equipment with backup power systems and secure co-lo facilities, Cohere Communications offers outstanding reliability for your company's mission-critical communications.